Refund policy

Returns & Refunds

Every SAUCE OVER ERRTHANG™ product is made to order. Because each item is produced specifically for your order, we do not accept returns, exchanges, or refunds for buyer’s remorse, incorrect size selection, incorrect color selection, or change of mind, except where required by law.

Please review product descriptions, color options, and size charts carefully before placing your order.

Damaged, Defective, Misprinted, or Incorrect Items

If your order arrives damaged, defective, misprinted, or you receive the wrong item, we’ll make it right.

Contact us within 30 days of receiving your order at support@driperrthang.store. and include:

  • Your order number

  • A brief description of the issue

  • Clear photos showing the problem

Once the issue is reviewed and approved, we may provide a replacement or refund, depending on the circumstances.

For qualifying damaged, defective, misprinted, or incorrect items, you generally will not need to return the original product. Please do not mail an item to us or to Printful unless we specifically instruct you to do so.

Wrong Size or Color

Because our products are made to order, we cannot offer free replacements, exchanges, or refunds if the wrong size, color, or product option was selected when ordering.

Please check the size chart and your selected options carefully before completing checkout.

Lost Packages

If your package appears to be lost in transit, contact us as soon as possible.

Claims for packages lost in transit must be reported within 30 days of the estimated delivery date so we can investigate the shipment and determine the appropriate resolution.

Please make sure your shipping address is complete and accurate when placing your order. We are not responsible for orders delivered to an incorrect address provided by the customer.

Order Changes and Cancellations

Orders are submitted for production quickly.

If you need to change or cancel an order, contact us immediately at support@driperrthang.store.. We will make every effort to help, but once an order has entered production, we cannot guarantee that changes or cancellations will be possible.

Returns

Because our products are made to order and qualifying defective-item claims generally do not require the product to be returned, we do not maintain a general customer return address.

Do not send merchandise to the address shown on your package or directly to Printful without contacting us first.

If a physical return is required for an approved claim, we will provide the appropriate return instructions and address.

Refunds

If a refund is approved, it will be issued to your original payment method.

After a refund is processed, your bank or credit card provider may require additional time before the funds appear in your account.

Questions?

For questions about an order, return, replacement, or refund, contact:

SAUCE OVER ERRTHANG™
support@driperrthang.store.

We want you to receive exactly what you ordered and will work with you to resolve legitimate production or fulfillment issues.